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SharePoint Support & Microsoft 365 Help Desk | Simply SharePoint

SIMPLY SHAREPOINT DIRECT

Stuck in Microsoft 365? Get Unstuck Fast.

Skip the Googling, skip the waiting. With Simply SharePoint Direct, you get clear, practical answers from real experts in under 24 hours — so you can stop the chaos and get back to work.

See Pricing Options

Why Choose Simply SharePoint Direct?

Stop wasting hours guessing which Microsoft tool to use or digging for documents in chaos. Get instant answers and practical guidance from SharePoint experts.

End-User Focused

Real-world answers to “Which tool should I use?” and taming Teams sprawl. No jargon, just solutions.

Growing Knowledge Base

Every ticket adds to a searchable library of how-tos, comparisons, and best practices.

Expert Guidance

Tap into 20 years of SharePoint experience: trained thousands, built hundreds of sites.

Flexible Credits

Use credits for Q&A, workflow reviews, or mini audits (≈15 minutes per credit).

Scales With You

Plans for individuals up to departments; start small and upgrade as you grow.

What We Can Help You Solve

Real-life Microsoft 365 problems can waste hours of your day. Here are the kinds of questions we answer quickly, clearly, and in plain English.

Setup & Foundations

Team or Site? What’s the right starting point?

Libraries vs Folders

When to ditch folders and use libraries instead?

Metadata & Content Types

Which metadata fields make the most sense?

Views & Findability

How do I create views that actually save time?

Permissions & Sharing

What’s the safest way to share internally or externally?

Teams Etiquette

Chat or Channel? Where should files really live?

OneDrive vs SharePoint

Which tool is right for this file?

Intranet & Pages

Should I use News or a Page? What belongs on the homepage?

Governance & Sprawl

Too many Teams or sites? How do we clean it up?

Search & Navigation

How can I make results more accurate?

Automation

Can this approval or reminder run automatically?

Copilot Readiness

Is our content structured for AI to work well?

Records & Lifecycle

What should we keep, archive, or delete?

Training & Adoption

How do I get my team on board without overwhelm?

Reviews & Mini Audits

Is this library set up the right way?

What You Get

Your subscription gives you direct access to expert help, practical resources, and tools designed to cut through the Microsoft 365 confusion.

Ask Anything Support

Log real questions across SharePoint, Teams, OneDrive, and Outlook. Get clear answers within 24 hours.

Growing Knowledge Base

Searchable best practices, how-tos, and patterns — expanding with every solved question.

Expert Time Credits

Flexible 15-minute credits for Q&A, mini reviews, metadata advice, or setting up views that work.

Information Architecture Help

Guidance on metadata, content types, term store, and library design to keep everything organised.

Training & Coaching

Simple explanations you can share with your team. Higher tiers include monthly consulting sessions.

Simple, Transparent Pricing

Choose the plan that fits your needs. All plans include the knowledge base and expert support.

Essentials Support
$49/month

Perfect for individuals or small teams getting started with SharePoint.

  • Access to Knowledge Base
  • 3 credits / month
  • Response in 2 business days
  • Email support
Most Popular
Pro Support
$149/month

Ideal for active teams who need regular guidance.

  • Everything in Essentials
  • 10 credits / month
  • Priority 1-day response
  • Screen sharing support
Direct+ Advisory
$499/month

For organisations needing strategic guidance and dedicated support.

  • Everything in Pro
  • 20 credits / month
  • 1 consulting hour included
  • Same-day response

Not sure which plan is right for you? Learn more about each option:

How It Works

We’ve kept it simple — no jargon, no delays. Here’s how you get expert Microsoft 365 help on demand:

1

Choose Your Plan

Pick the subscription level that matches your needs — from solo users to growing teams.

2

Access the Portal

Log in instantly to your support dashboard and knowledge base.

3

Ask Your Question

Submit your challenge — attach screenshots or context so we can give you a tailored response.

4

Get Your Answer

Receive clear, step-by-step guidance from real SharePoint experts, usually within 24 hours.

What Counts as a Credit?

  • 1 credit: a quick “how do I…?” question
  • 2–3 credits: step-by-step workflow or configuration advice
  • 4–6 credits: a mini review of a library, site, or metadata setup

Stop the chaos. Fix the mess. Get expert answers today.

With SimplySharePoint Direct you’ll never waste hours guessing again — just clear, practical solutions in under 24 hours.

SIGN UP NOW

Consulting and Discovery Options

Need more than just support and advice at your fingertips? Explore my Discovery Packages and Consulting Services — from quick catch-ups to full-scale implementations and training.

View Consulting & Discovery Packages

Not Ready to Commit Yet?

Let’s talk it through. Book a free 15-minute discussion with Liza to explore your needs and see how Simply SharePoint can help.

BOOK FREE DISCUSSION
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