Essentials Support
Straightforward, affordable help for SharePoint, OneDrive, and Teams. Get clarity on “which tool when,” fix common roadblocks, and access practical best practices — fast.
Who Essentials Is For
Individuals and small teams who want quick, reliable answers without the complexity of an IT support contract. You’ll get clear guidance in plain English — the way end users actually work.
What You Get
- Access to the Simply SharePoint Knowledge Base
- 3 credits each month (1 credit ≈ 15 minutes)
- End-user support for SharePoint, OneDrive, and Teams
- Practical answers to “which tool to use when” questions
- Response within 2 business days
Use credits for quick questions, screenshots with step-by-step advice, or mini tweaks to a library/view. We’ll always confirm if a request needs more than one credit before proceeding.
Examples
- “Should this be a library or a folder?”
- “What metadata should we add to this library?”
- “Where should these files live — OneDrive or SharePoint?”
- “How do I set a view so the important items show first?”
Need deeper help later? You can upgrade to Pro or Direct+ Advisory at any time.
How It Works
- Subscribe to Essentials.
- Get access to the support portal and Knowledge Base.
- Log your question with context or screenshots.
- Receive clear, actionable guidance within 2 business days.
Support covers the Microsoft 365 suite with an end-user focus. No jargon, just answers.
Start Essentials Today
Get dependable guidance for everyday Microsoft 365 questions — without overpaying for IT support you don’t need.
Subscribe for $49/monthYou’ll be taken to checkout. Cancel anytime.
Start with a Discovery
Not ready to commit to a subscription? Begin with one of my Discovery Packages — from a $495 Quick Catch-Up, a $1,200 Targeted Site/Problem Review, to a Full Discovery starting at $3,000 for small, medium, or enterprise organisations.
Every option delivers practical next steps you can act on immediately. Packages can also be tailored to your needs, or purchased as hourly consulting blocks for extra flexibility.
Explore Consulting & Discovery Options


