L-01
Create a Draft Document
Purpose: Create a draft version of a document that can be reviewed and updated before being published.
Description
Create a draft document in SharePoint or OneDrive that can be refined before being published.
When to use this
When you are actively drafting and the document is not ready for broad access or publishing.
Steps
- Save the file to your working location (your OneDrive for personal drafts, or a Team/SharePoint library for team drafts).
- Use a clear filename that signals status (Draft, Working, For Review) rather than creating random 'final' versions.
- Turn on AutoSave and keep the file in the same location while you work.
- Share a link if someone needs to review it, instead of emailing the file.
- When it is ready, move or publish the final version to the agreed 'Final' location.
Best practices
- Separate Draft and Final locations so people do not act on unfinished content.
- Use version history instead of saving multiple copies with different names.
- Agree on a simple status naming convention (Draft, Review, Final).
- Keep drafts in SharePoint if more than one person will work on them.
L-02
Start With a Template
Purpose: Use a template to create consistent document structure and formatting across your team.
Description
Use a document template to ensure your document meets required structure, branding, and formatting standards.
When to use this
When you need consistent branding, headings, and structure (policies, procedures, reports).
Steps
- Open the SharePoint library that stores your approved templates.
- Select the template (or choose New and pick the template type, if configured).
- Create the document and fill in the required sections first (title, owner, date, version).
- Save it back to the correct library and add any required metadata.
- Share a link for review rather than emailing attachments.
Best practices
- Store templates in a governed library so everyone uses the same versions.
- Add a template owner and review cycle so templates stay current.
- Use content types if you need different template sets per document type.
- Include a standard header (document owner, classification, version) in every template.
L-03
Check Out a Document
Purpose: Check out a document to prevent others from editing it while you make changes.
Description
Check out a document in SharePoint to lock editing while you work on it.
When to use this
When you need to make critical edits and you want to temporarily prevent others from editing.
Steps
- In the SharePoint library, select the file and choose More options (three dots).
- Select Check out (if the library supports it).
- Open and edit the file as required.
- Communicate to your team that the file is checked out if needed.
- Check the file back in when you are done so others can access the latest version.
Best practices
- Only use check-out for controlled content (policies, controlled templates) where conflicts are high risk.
- Avoid leaving files checked out overnight or before leave.
- Add a check-in comment so the change history is clear.
- Prefer co-authoring for everyday collaboration and check-out for controlled changes.
Purpose: Check in a document so changes are saved and visible to others.
Description
Check in a document in SharePoint to release it back to the team after editing.
When to use this
When you have finished controlled edits and need to release the file for others.
Steps
- Open the library and select the checked-out file.
- Choose Check in and add a short comment describing what changed.
- Confirm the correct version type if prompted (minor or major).
- Let the next reviewer or owner know the file is ready.
- Verify the latest version opens correctly for other users.
Best practices
- Always add meaningful check-in comments (what changed and why).
- Use major/minor versioning for controlled documents so approvals are auditable.
- Do a quick sanity check after check-in to ensure formatting did not break.
- Do not check in partial work if the document needs to stay consistent.
L-05
Enable Document Approval
Purpose: Require approval before a document becomes visible as final or published content.
Description
Enable approval settings so documents must be reviewed and approved before being published.
When to use this
When documents must be reviewed before being visible as final (policies, procedures, controlled templates).
Steps
- Enable versioning in the library (major versions, and minor if needed).
- Set content approval on the library so items require approval.
- Define who can approve (Owners, Approvers group).
- Train authors to submit for approval rather than publishing directly.
- Use an approval workflow if you need multiple approvers or audit steps.
Best practices
- Use a dedicated 'Controlled Documents' library with clear governance.
- Keep the approval process simple: one owner, one approver group, one final location.
- Require metadata like Owner and Review Date so content does not go stale.
- Document the approval rules so everyone knows what 'approved' means.
L-06
Approve or Reject a Document
Purpose: Approve a document so it becomes official and visible, or reject it for changes.
Description
Approve or reject a document in SharePoint to manage controlled content publishing.
When to use this
When a document is waiting for review and you need to formally approve or reject it.
Steps
- Open the document from the SharePoint library (do not download a copy).
- Review the content and check required metadata (owner, review date, classification).
- Use the Approve or Reject option (or the workflow task) and add a short comment.
- If rejected, assign clear actions (what to fix and by when).
- After approval, confirm the document is visible to the intended audience.
Best practices
- Use comments for feedback, but keep the official decision in the approval action or workflow.
- Make sure the approver group is small and accountable to avoid delays.
- Approve against a checklist (accuracy, formatting, links, metadata).
- Reject with specific guidance so the author can fix it in one pass.
L-07
Publish a Final Version
Purpose: Publish a final document version so others can access the approved, up-to-date copy.
Description
Publish a final version of a document in SharePoint so it becomes the official copy.
When to use this
When a document is approved and you need to publish the final version for broad use.
Steps
- Confirm the document is approved (and the latest version is correct).
- Update the document status or metadata to Final (and publish a major version if used).
- Move the file to the agreed Final library or folder if your process separates Draft and Final.
- Update links or navigation so users can find the final version.
- Notify the audience with the link to the final document.
Best practices
- Publish one source of truth and retire old links.
- Use major versions for final published content.
- Keep final libraries read-only for most users to protect content.
- Include an effective date and next review date so people trust the content.
L-08
Restore a Previous Version
Purpose: Restore an earlier version of a document when changes need to be rolled back.
Description
Use version history to restore an earlier version of a document in SharePoint.
When to use this
When you need to undo a change or recover content from an earlier version.
Steps
- Open the file in SharePoint (or OneDrive) and open Version History.
- Identify the version you want to restore by date, author, and comments.
- Open the version to confirm it is the right one.
- Restore that version (or save a copy if you only need parts).
- Let your team know a rollback occurred if it affects active work.
Best practices
- Add check-in comments so version history is meaningful.
- Restore quickly when issues occur to reduce downstream rework.
- For controlled docs, restore to a draft version and re-approve if required.
- Use Compare (where available) before restoring if you need to understand differences.
L-09
View Version History
Purpose: View changes and track who edited a document over time using version history.
Description
View the version history of a document to see changes, dates, and who updated it.
When to use this
When you need to audit changes and understand who changed what over time.
Steps
- In the SharePoint library, select the file and open Version History.
- Review the list of versions, dates, and authors.
- Open a specific version to inspect content.
- Use comments or metadata to understand why the change happened.
- Export or record key version details if you need an audit trail.
Best practices
- Turn on versioning in libraries that store important documents.
- Use major and minor versions for controlled content.
- Keep version history clean by avoiding duplicate uploads of renamed files.
- Train users to edit the existing file rather than re-uploading copies.
Purpose: Reduce clutter or storage usage by deleting older document versions where appropriate.
Description
Delete older versions of a document to reduce storage and simplify version history.
When to use this
When a file has too many versions and you need to reduce storage or clutter.
Steps
- Confirm the library has versioning enabled and understand your retention needs.
- Open Version History for the file.
- Delete specific older versions if permitted (or use admin/library settings to manage).
- Keep key milestone versions (approved, published) before deleting.
- Consider setting version limits to prevent the issue recurring.
Best practices
- Do not delete versions for regulated content without confirming retention requirements.
- Use version limits at the library level rather than manual clean-up.
- Keep at least one approved or published version for reference.
- Use retention policies for compliance instead of manual deletion where possible.
L-11
Set Version Limits in a Library
Purpose: Set version limits to control how many document versions SharePoint retains automatically.
Description
Configure the document library to automatically keep only a set number of versions.
When to use this
When you want SharePoint to automatically keep only a certain number of versions.
Steps
- Go to Library settings and open Versioning settings.
- Choose how many major versions to keep (and minor versions if used).
- Save the settings and test on a non-critical library first if possible.
- Communicate the change to document owners and authors.
- Review storage and version behaviour after a few weeks.
Best practices
- Use stricter limits for high-churn libraries and higher limits for controlled content.
- Align version limits with your retention and audit requirements.
- Document the chosen settings as part of governance.
- Combine version limits with approvals for controlled libraries.
L-12
Convert a Document to PDF
Purpose: Convert a document to PDF for sharing or publishing in a fixed, read-only format.
Description
Convert a Word, Excel, or PowerPoint file to PDF so formatting stays consistent and editing risk is reduced.
When to use this
When you need a read-only, shareable format that preserves layout and reduces editing risk.
Steps
- Open the document in Word, Excel, or PowerPoint.
- Choose Export or Save As and select PDF.
- Confirm the correct options (pages, quality, include markup if required).
- Save the PDF back to the SharePoint library in the correct location.
- Share the PDF link with viewers.
Best practices
- Publish PDFs for final, read-only distribution where edits are not desired.
- Keep the editable source file in the same library for traceability.
- Use a consistent naming convention for PDF outputs.
- Check accessibility (headings, alt text) before publishing PDFs.
L-13
Password Protect a Document
Purpose: Add password protection to restrict access to a document outside of SharePoint permissions.
Description
Password-protect a document to prevent unauthorised access if the file is shared or stored externally.
When to use this
When a document contains sensitive content and needs an extra layer of protection.
Steps
- Open the file in the desktop app (Word, Excel, PowerPoint).
- Go to File, Info and choose Protect Document (or Encrypt with Password).
- Set a strong password and store it securely according to your policy.
- Save the file back to SharePoint (do not email the protected file unless required).
- Share access instructions with approved recipients.
Best practices
- Prefer permissions in SharePoint over passwords for everyday protection.
- Use passwords only when required and manage them securely.
- Do not store passwords in the same location as the file.
- Test access with a colleague to confirm the protection works as intended.
L-14
Mark a Document as Final
Purpose: Mark a document as final so users know it is complete and ready for use.
Description
Mark a document as final to signal that editing should stop and the document is ready for use.
When to use this
When you want to discourage editing and signal that a document is in its final state.
Steps
- Open the document in the desktop app.
- Use the Mark as Final feature (if available) or set the document status to Final.
- Save the file back to SharePoint and publish a major version if used.
- Share the link to the final version with your audience.
- Keep edits controlled by creating a new draft version for future updates.
Best practices
- Treat 'Final' as a status, not a filename.
- Keep a clear process for creating a new draft when updates are required.
- Combine with read-only permissions for final libraries.
- Record the effective date and next review date.
L-15
Add a Watermark to a Document
Purpose: Add a watermark to indicate document status (Draft, Confidential, Final) or protect content.
Description
Add a watermark to your document to signal its status or sensitivity and reduce misuse.
When to use this
When you need to clearly label a document as draft, confidential, or for internal use only.
Steps
- Open the file in the desktop app.
- Insert a watermark or use built-in sensitivity labels if available in your tenant.
- Choose wording that matches your policy (Draft, Confidential, Internal).
- Save back to SharePoint and confirm the watermark displays correctly.
- Update the document metadata to match the classification.
Best practices
- Use sensitivity labels when available because they travel with the file.
- Keep watermark wording consistent across the organisation.
- Do not rely on watermarks alone for security; use permissions and labels.
- Remove draft watermarks before publishing final documents.
L-16
Enable Track Changes in Word
Purpose: Track document edits and review changes before accepting them into the final version.
Description
Enable Track Changes to see edits clearly and manage document review with accountability.
When to use this
When you need an audit trail of edits and want to see changes between drafts.
Steps
- In Word, turn on Track Changes before editing (especially for controlled docs).
- Make edits and add comments where clarification is needed.
- Use Review tools to accept or reject changes during review.
- Save back to SharePoint so version history captures each milestone.
- Publish or approve the final version once changes are accepted.
Best practices
- Use Track Changes for formal documents and comments for discussion.
- Do not accept all changes blindly; review each section.
- Assign a single person to reconcile changes to avoid chaos.
- Save and check in with clear comments at key milestones.
L-17
Set a Review or Expiry Date
Purpose: Set review or expiry dates to ensure documents stay current and do not become stale.
Description
Set a review or expiry date to manage when a document needs updating or should be retired.
When to use this
When a document has an expiry or review date and should not be used past that point.
Steps
- Add or confirm a Review Date or Expiry Date column in the library.
- Set the date for the document and ensure the owner is recorded.
- Create a reminder process (Power Automate or alerts) for upcoming expiry.
- At expiry, either update and re-approve the document or move it to archive.
- Communicate to users where to find the current version.
Best practices
- Always capture owner and review date for controlled documents.
- Notify users before expiry so there is time to update.
- Do not delete expired documents if you need audit history; archive instead.
- Use retention labels or policies for regulated content.
L-18
Archive an Old Document
Purpose: Archive documents that are no longer active while keeping them accessible for reference.
Description
Move older documents to an archive location so active libraries stay clean and users find current content faster.
When to use this
When content is no longer active but must be kept for reference or compliance.
Steps
- Define what qualifies as 'archive' for your organisation.
- Move documents to an Archive library or apply an Archive label.
- Lock down permissions to prevent editing in the archive location.
- Keep metadata like owner, last active date, and reason for archive.
- Update navigation so users do not accidentally use archived content.
Best practices
- Archive to a separate library to keep search and results clean.
- Use read-only permissions for archived content.
- Keep a clear rule for how long items remain in archive before disposal.
- Maintain links to the current version so users are not confused.
L-19
Permanently Delete a Document
Purpose: Permanently delete a document when it is no longer required and should not be retained.
Description
Permanently delete a document from SharePoint (including recycle bin) when it must be removed completely.
When to use this
When you need to permanently remove a document and it should not be recoverable.
Steps
- Confirm the document is not under retention or legal hold.
- Delete the file from the library.
- Empty the recycle bin (site recycle bin and second-stage if required and permitted).
- Record the deletion decision if governance requires it.
- Verify the file is no longer accessible or discoverable.
Best practices
- Never permanently delete regulated content without confirming retention obligations.
- Prefer archiving over permanent deletion for most business records.
- Restrict who can delete and empty recycle bins.
- Use retention policies to manage disposal at scale.
L-20
Restore a Deleted Document
Purpose: Restore a deleted document from SharePoint recycle bin when removed accidentally.
Description
Restore a deleted file from the recycle bin so it returns to its original location.
When to use this
When a file was deleted by mistake and you need to bring it back.
Steps
- Open the SharePoint site Recycle Bin.
- Locate the deleted file (use search or sort by date).
- Select the file and choose Restore.
- Confirm it reappears in the original library/folder.
- If not found, check the second-stage recycle bin or ask an admin.
Best practices
- Train users that deleted files are often recoverable, so do not panic.
- Keep versioning on so you can restore versions without full recovery.
- Limit delete permissions in critical libraries.
- Use retention policies to prevent accidental permanent loss.
L-21
Apply a Retention Policy
Purpose: Apply retention policies to manage how long documents must be kept and when they can be disposed of.
Description
Apply retention settings (labels or policies) to ensure documents are kept for the required period.
When to use this
When you need to keep or delete content automatically to meet compliance requirements.
Steps
- Identify the content type and required retention period (policy, contract, record).
- Work with your admin/compliance team to configure a retention label or policy.
- Apply the label to the library, folder, or specific documents as appropriate.
- Test with sample content to confirm retention behaviour.
- Document the process so owners know how retention is applied.
Best practices
- Keep retention decisions centralised and documented.
- Use labels consistently so content is treated the same across sites.
- Do not mix retention and approval rules without clear governance.
- Review retention settings regularly as regulations and business needs change.
L-22
Set Up a Document Approval Workflow
Purpose: Create an approval workflow to ensure documents go through required review and sign-off steps.
Description
Create or enable a workflow so documents are reviewed and approved consistently.
When to use this
When you need a repeatable approval process with notifications and audit history.
Steps
- Choose your approach: built-in content approval or a Power Automate workflow.
- Define the approver(s) and any required metadata (owner, review date).
- Build or enable the workflow and test it with a sample document.
- Train authors on how to submit for approval and what happens next.
- Monitor workflow outcomes and adjust steps if approvals stall.
Best practices
- Keep approval steps as simple as possible to reduce bottlenecks.
- Use a single approval source of truth (avoid duplicating in email).
- Require comments for rejections so authors can fix quickly.
- Log approval outcomes via version history or workflow records.
L-23
Set Alerts for Document Changes
Purpose: Set alerts so you are notified when key documents are updated or changed.
Description
Set alerts so you are notified when a document is updated, helping you stay on top of important changes.
When to use this
When you want to be alerted when important documents change.
Steps
- Open the library and choose Alert me (or use Power Automate for more control).
- Set the alert frequency and what changes trigger it (all changes or specific).
- Choose recipients (yourself, owners group, stakeholders).
- Test by making a small change and confirming notifications arrive.
- Review alerts periodically to avoid notification overload.
Best practices
- Use alerts for critical libraries only; too many alerts get ignored.
- Prefer Power Automate for structured notifications and routing.
- Include links in notifications, not attachments.
- Make sure the document owner receives change notifications.
L-24
Compare Two Versions of a Document
Purpose: Compare document versions to identify what changed and ensure the right updates are included.
Description
Compare two versions of a document to see differences before publishing or restoring.
When to use this
When you need to understand what changed between two versions before deciding what to do.
Steps
- Open both versions of the document (from version history or separate files).
- Use Compare (Word) or a similar compare feature where available.
- Review differences and decide whether to keep, merge, or roll back changes.
- Save the reconciled version back to SharePoint as the latest version.
- Add a check-in comment describing the outcome.
Best practices
- Compare before restoring so you do not lose important updates.
- Keep version history comments clear so comparisons are easier.
- Assign one person to reconcile changes in controlled documents.
- Use track changes for review-heavy documents.
L-25
Merge Changes from Multiple Contributors
Purpose: Merge changes from multiple contributors into a single final document version.
Description
Combine updates from multiple people into one clean document version without losing key edits.
When to use this
When multiple people edited separately and you need one clean combined version.
Steps
- Collect the versions that need to be merged and identify the source of truth.
- Use Track Changes and Compare (Word) to bring changes together.
- Resolve conflicts section by section (do not accept everything automatically).
- Save the merged document as the latest version in SharePoint.
- Notify contributors that the merged version is now the source of truth.
Best practices
- Avoid parallel editing by using co-authoring wherever possible.
- Set clear roles so only one person merges changes.
- Use comments to capture decisions on conflicting changes.
- Publish a new major version after the merge if the content is controlled.
L-26
Create a Document Library
Purpose: Create a document library to store and manage a collection of documents with shared settings.
Description
Create a SharePoint document library to store and manage documents in one consistent, governed place.
When to use this
When you need a structured place in SharePoint to manage documents with consistent settings.
Steps
- Create a new document library on the site (Site contents, New, Document library).
- Name it clearly and set a description that explains what belongs there.
- Configure versioning, permissions, and (if needed) approvals.
- Add required metadata columns (owner, document type, review date).
- Create views to help users find content quickly.
Best practices
- Set library rules before uploading lots of content.
- Use consistent naming and metadata to improve search and governance.
- Keep permissions simple: owners, members, visitors where possible.
- Document library purpose so content does not sprawl.
L-27
Prevent Accidental Deletion with Settings
Purpose: Configure library settings and permissions to reduce accidental deletion of important documents.
Description
Use SharePoint settings (permissions, versioning, retention) to reduce the risk of accidental deletion.
When to use this
When you want to protect content from accidental deletion and reduce risk.
Steps
- Enable retention or use a retention label if your organisation supports it.
- Restrict delete permissions for members in critical libraries.
- Use versioning so deletions and overwrites can be recovered.
- Consider enabling content approval for controlled libraries.
- Test recovery (version restore, recycle bin) so you trust the setup.
Best practices
- Treat deletion protection as governance, not an afterthought.
- Limit who can delete in high-risk libraries.
- Combine retention with clear ownership so someone is accountable.
- Educate users on recycle bin and recovery options.
L-28
Upload Documents to a Library
Purpose: Upload documents into a SharePoint library so they can be managed with versioning, metadata, and permissions.
Description
Upload documents to SharePoint so they are stored centrally, searchable, and governed.
When to use this
When you need to move a batch of documents into SharePoint efficiently.
Steps
- Prepare files with clear names and (if possible) consistent folder structure.
- Open the target SharePoint library in the browser.
- Drag and drop files or use Upload for folders (if supported).
- Wait for upload to complete and resolve any errors.
- Add metadata in bulk using grid view or quick edit where available.
Best practices
- Clean filenames before upload to avoid sync and path issues.
- Upload to the correct library first, then classify with metadata.
- Do not rely on deep folders; use metadata and views for navigation.
- Test with a small batch before uploading thousands of files.
L-29
Download Multiple Documents
Purpose: Download multiple documents at once for offline access or sharing outside SharePoint.
Description
Download multiple files from a SharePoint library in one go (typically as a zip file).
When to use this
When you need to take a set of files offline for review or a handover.
Steps
- Open the SharePoint library and select multiple files.
- Choose Download to download a zip file.
- Extract and store the files securely on your device.
- Make your edits and track what changed if required.
- Upload changes back carefully and avoid overwriting newer versions.
Best practices
- Avoid bulk downloads for active collaboration; use links instead.
- Check version history before re-uploading to prevent overwriting newer changes.
- Use OneDrive sync for offline access instead of manual download/upload when possible.
- Respect data handling rules when storing files locally.
L-30
Move or Copy a Document
Purpose: Move or copy a document to a different library or location while maintaining organisation and governance.
Description
Move or copy documents across libraries or sites to reorganise content without breaking governance.
When to use this
When you need to reorganise content or move it to a new site or library.
Steps
- Confirm the target library exists and is configured (permissions, versioning, metadata).
- Select the document(s) in the source library.
- Use Move to (or Copy to) and choose the destination.
- Verify links and metadata after the move.
- Let users know where the new source of truth is located.
Best practices
- Prefer Move to keep version history where supported and appropriate.
- Update navigation and links after moving content.
- Move in batches and validate before moving everything.
- Use governance rules to prevent constant reshuffling.