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Sharing & Permissions

Practical guidance for sharing files and folders safely — without breaking access, oversharing, or creating future mess.

Each topic explains the purpose, best practices, and clear steps, with extra resources such as videos, blog posts, podcasts, or step-by-step guides where useful. Use Ctrl+F / Cmd+F to jump straight to what you need. View full Knowledge Base

Sharing & Permissions Workflow Cards · Table of Contents

Jump straight to the workflow you need. Each link takes you to the matching card section on this page.

S-01

Share a File Externally

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S-01

Share a File Externally

Purpose: Ensure external users can access files while you maintain control over permissions and security.

Description

Securely share files with external partners, clients, or contractors to collaborate without creating risk or confusion.

When to use this

When you need to collaborate with someone outside your organisation and you want to avoid emailing attachments or losing track of versions.

Steps

  1. Store the file in a controlled location (a SharePoint library or the relevant Team’s Files).
  2. Select the file and choose Share.
  3. Open Link settings and choose the safest option that works (e.g. specific people, view-only, expiry if available).
  4. Enter the external person’s email address and send (or copy the link if your process requires it).
  5. Test access (or ask them to confirm) before the deadline hits.

Best practices

  • Prefer sharing with specific people over “Anyone with the link” unless there’s a clear business reason.
  • Use view-only by default; grant edit only when it’s genuinely required.
  • Keep external collaboration in a shared team/site location (not personal OneDrive) so the business retains continuity.
  • Use an expiry date for time-bound access whenever it’s available.
  • Avoid downloading and re-uploading files during external collaboration (that creates version drift).

Additional resources

S-02

Revoke Someone’s File Access

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S-02

Revoke Someone’s File Access

Purpose: Prevent outdated access and reduce data exposure risks by removing permissions.

Description

Remove access to a file that was previously shared when it is no longer required.

When to use this

When a contractor finishes, a client handover is complete, or you realise the file was shared too broadly.

Steps

  1. Open the file in SharePoint/OneDrive and select Manage access (or the sharing details panel).
  2. Find the person or link you want to remove.
  3. Remove the person’s permissions (or disable/remove the link).
  4. If the file is also shared elsewhere (Teams chat, email), send an updated link only to the right people.
  5. Re-check access after changes to confirm it’s locked down.

Best practices

  • Remove old links as part of project close-out (don’t rely on memory months later).
  • If you used a broad link type, replace it with specific people access going forward.
  • Keep sensitive files in a library with clear ownership and governance (not random folders).
  • Review external access regularly for high-risk libraries (monthly/quarterly depending on the team).

Additional resources

S-03

See Who Has Access to a File

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S-03

See Who Has Access to a File

Purpose: Confirm the right people have access and identify oversharing.

Description

Check which people or groups can view or edit a file to audit permissions.

When to use this

When you’re about to share something sensitive, when someone says “I can’t access it”, or when you suspect a file has been overshared.

Steps

  1. Select the file and open Manage access.
  2. Review direct people access, group access, and any sharing links.
  3. Confirm whether each person has view or edit.
  4. Remove anyone who no longer needs access (or tighten link settings).
  5. If needed, document the decision (who should have access and why).

Best practices

  • Check access before you share broadly—especially for HR/Finance/Legal content.
  • Prefer group-based access for team files; use direct sharing for exceptions only.
  • Watch for “mystery access” via links—links can spread faster than you think.
  • If you see repeated issues, it’s a sign the library needs clearer structure and ownership.

Additional resources

S-04

Change Permissions on a File

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S-04

Change Permissions on a File

Purpose: Adjust access as responsibilities change without re-sharing.

Description

Update whether users can view, edit, or control a file after sharing.

When to use this

When someone moves from reviewer to editor (or vice versa), or when a file becomes final and should be locked down.

Steps

  1. Open Manage access for the file.
  2. Locate the person or group whose permission needs changing.
  3. Change their permission (e.g. edit to view-only).
  4. Remove any old links that no longer match the intended access model.
  5. Communicate the “source of truth” link to the right audience if the sharing model changed.

Best practices

  • Lock down “final” files to view-only and rely on version history for auditability.
  • Avoid breaking inheritance at file level unless it’s truly necessary (it creates admin overhead).
  • Use consistent role language: Owner (control), Editor (edit), Viewer (read).
  • When permissions get complex, it’s usually a sign the content should live in a separate library/site with clearer boundaries.

Additional resources

S-05

Share a File with an Expiry Date

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S-05

Share a File with an Expiry Date

Purpose: Maintain controlled access for a specific period automatically.

Description

Create a temporary sharing link that stops working after a set date.

When to use this

When you’re sharing a draft for review, a time-limited handover pack, or anything that should not remain accessible forever.

Steps

  1. Select the file and click Share.
  2. Open Link settings and set an expiry date (if available in your tenant settings).
  3. Choose access type (specific people is safest) and select view or edit.
  4. Send the link to the recipient(s).
  5. After expiry, confirm access is removed (and extend only if genuinely required).

Best practices

  • Use expiry links for external sharing whenever possible—especially for sensitive or time-bound content.
  • Pair expiry with view-only unless co-editing is essential.
  • If expiry isn’t available, set a calendar reminder to revoke access manually.
  • Keep the file in a governed SharePoint location so someone else can manage access if you’re away.

Additional resources

S-06

Stop People from Downloading a File

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Stop People from Downloading a File

Purpose: Reduce the risk of files being copied or stored outside approved systems.

Description

Control whether people can download a file when it is shared, forcing access through the browser instead.

When to use this

When sharing sensitive documents such as drafts, reports, or confidential information where offline copies should be avoided.

Steps

  1. Select the file and choose Share.
  2. Open Link settings.
  3. Choose View access.
  4. Disable Allow download (if available in your tenant).
  5. Share the link and confirm browser-only access.

Best practices

  • Use browser-only access for drafts and pre-release documents.
  • Remember this is a deterrent, not absolute protection.
  • Pair with expiry dates for additional control.
  • Store sensitive files in restricted libraries with limited membership.

Additional resources

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Share a Folder Safely

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Share a Folder Safely

Purpose: Provide access to a collection of files without oversharing or breaking governance.

Description

Share an entire folder so collaborators automatically see new and updated files.

When to use this

When working on a set of related files and you want consistent access without re-sharing each item.

Steps

  1. Navigate to the folder in SharePoint or OneDrive.
  2. Select Share.
  3. Choose appropriate link settings (specific people, view or edit).
  4. Send the link or invite users.
  5. Confirm users can access all required files.

Best practices

  • Avoid sharing folders deep inside complex structures.
  • Use folder sharing sparingly in SharePoint libraries.
  • Prefer site or library permissions for long-term collaboration.
  • Regularly review who has access to shared folders.

Additional resources

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Share a File with Internal Teams Only

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Share a File with Internal Teams Only

Purpose: Ensure content stays inside the organisation.

Description

Limit file sharing so only people within your organisation can access it.

When to use this

When sharing internal-only documents such as policies, drafts, or working documents.

Steps

  1. Select the file and choose Share.
  2. Open Link settings.
  3. Choose People in your organisation.
  4. Select view or edit access.
  5. Share the link.

Best practices

  • Use organisation-only links for broad internal sharing.
  • Avoid copying these links into external tools or emails.
  • Store internal-only content in clearly labelled libraries.
  • Review permissions when content becomes public-facing.

Additional resources

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Fix “Access Denied” Issues

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S-09

Fix “Access Denied” Issues

Purpose: Quickly resolve permission problems without re-sharing everything.

Description

Troubleshoot why someone cannot access a file or folder.

When to use this

When users report broken links or unexpected permission errors.

Steps

  1. Open the file or folder and check Manage access.
  2. Confirm whether the user has direct, group, or link-based access.
  3. Check if the link type matches their account (internal vs external).
  4. Add or adjust permissions if required.
  5. Ask the user to retry using the original link.

Best practices

  • Avoid stacking multiple links for the same content.
  • Confirm users are signed in with the correct account.
  • Use group permissions for teams to reduce access issues.
  • Document recurring permission problems.

Additional resources

S-10

Share a File from Microsoft Teams

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S-10

Share a File from Microsoft Teams

Purpose: Share files directly from Teams while maintaining SharePoint governance.

Description

Share a file from a Teams channel or chat without breaking the SharePoint link.

When to use this

When collaborating in Teams and you want to avoid duplicate uploads or emailed attachments.

Steps

  1. Open the file in Teams.
  2. Select Share.
  3. Choose people or copy the link.
  4. Confirm permissions match your intent.
  5. Send the link in chat or email.

Best practices

  • Remember Teams files live in SharePoint.
  • Avoid uploading the same file to multiple channels.
  • Use channel files for team collaboration, not chat uploads.
  • Manage permissions from SharePoint when things get complex.

Additional resources

S-11

Share a Folder with a Team

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S-11

Share a Folder with a Team

Purpose: Simplify file sharing for groups by granting access to a folder rather than individual files.

Description

Share a folder with multiple people so everyone can access and collaborate on all files inside it.

When to use this

When a group needs access to a set of files that will grow over time.

Steps

  1. Open the folder in SharePoint or OneDrive.
  2. Select Share.
  3. Choose Specific people (recommended) and set View or Edit.
  4. Add people (or a group) and send the invite.
  5. Use Manage access to review and remove access later.

Best practices

  • Use folder sharing sparingly in SharePoint libraries (too many unique folders can make permissions messy).
  • Prefer sharing to a group instead of individuals where possible.
  • Default to View unless people truly need to edit.
  • Review folder access regularly so old projects don’t stay open forever.

Additional resources

S-12

Share Your File with Everyone

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S-12

Share Your File with Everyone

Purpose: Ensure wide access for internal users without adding individuals one by one.

Description

Make a file accessible to everyone in your organisation using an organisation-wide sharing link.

When to use this

When you need broad internal access and you’re confident the content is appropriate for organisation-wide sharing.

Steps

  1. Select the file and click Share.
  2. Open Link settings.
  3. Choose People in your organisation (or “Anyone in the organisation with the link”).
  4. Set permission to View (or Edit only if required).
  5. Copy the link and share it where needed.

Best practices

  • Default to view-only for broad sharing unless editing is truly required.
  • Be careful where you post the link (it can be forwarded).
  • Avoid organisation-wide links for sensitive or draft content.
  • Review access periodically and remove the link when it’s no longer needed.

Additional resources

S-13

Share a File Anonymously

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Share a File Anonymously

Purpose: Allow access without sign-in when you intentionally want a frictionless link.

Description

Create an “anyone with the link” sharing link so recipients can access the file without signing in.

When to use this

When you need frictionless access (no sign-in) and the content is low-risk and intentionally public.

Steps

  1. Select the file and choose Share.
  2. Open Link settings.
  3. Choose Anyone with the link.
  4. Set View permission and add an expiry date if available.
  5. Copy the link and share it only via approved channels.

Best practices

  • Use anonymous links only for intentionally public or low-risk content.
  • Always set an expiry date when the option exists.
  • Avoid anonymous links for anything containing personal, financial, or confidential data.
  • Prefer “Specific people” for external partners so access is tied to identities.

Additional resources

S-14

See All My Shared Files

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S-14

See All My Shared Files

Purpose: Track what you’ve shared so you can tidy up and remove old access.

Description

View all the files you’ve shared with others, including links and permissions you’ve created.

When to use this

When you want to review what you’ve shared and clean up old links or permissions.

Steps

  1. Open OneDrive (web).
  2. Go to Shared.
  3. Select Shared by you.
  4. Use filters/search to find the item.
  5. Open Manage access to change or remove sharing.

Best practices

  • Do a regular “shared by me” cleanup (monthly/quarterly) to remove old access.
  • Remove old sharing links rather than assuming people won’t use them.
  • Prefer sharing from SharePoint for team files so ownership is clear.
  • Use the least privilege model: view by default, edit only when needed.

Additional resources

S-15

See Files Shared with Me

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S-15

See Files Shared with Me

Purpose: Find content others shared with you without hunting through emails and chats.

Description

Locate files and folders that others have shared with you in one place.

When to use this

When you need to find content other people have shared with you, without digging through emails and chats.

Steps

  1. Open OneDrive (web).
  2. Go to Shared.
  3. Select Shared with you.
  4. Sort or filter to find the file.
  5. Save a shortcut to My files if you need ongoing access.

Best practices

  • Use “Add shortcut to My files” for active project folders so they’re easy to find.
  • If you lose access, request it again rather than saving local copies.
  • Confirm you’re using the right account (work vs personal) if the list looks empty.
  • For long-term team work, ask for the file to be stored in SharePoint, not one person’s OneDrive.

Additional resources

S-16

Stop Sharing Files with Everyone

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Stop Sharing Files with Everyone

Purpose: Reduce risk quickly by removing broad sharing links and tightening access.

Description

Remove an organisation-wide or “anyone with the link” sharing link and replace it with controlled access.

When to use this

When a file or folder has been broadly shared and you need to reduce exposure quickly.

Steps

  1. Select the file/folder and open Manage access.
  2. Identify the broad link (organisation-wide or anyone link).
  3. Remove the link or change it to Specific people.
  4. Confirm the correct people/groups still have access.
  5. Re-share the corrected link (don’t reuse the old one).

Best practices

  • Treat broad links as time-bound, not permanent.
  • Remove old links first, then re-share using the correct audience.
  • Keep a single “source of truth” location to avoid re-sharing multiple copies.
  • Use group permissions for ongoing access instead of link sprawl.

Additional resources

S-17

Share a File in a Teams Chat

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Share a File in a Teams Chat

Purpose: Share a file as a link in Teams chat so everyone collaborates on the same copy.

Description

Share a file directly in a Teams chat so participants can access it without emailing attachments.

When to use this

When you’re working in Teams and want to share the file correctly (as a link), not as a duplicate upload.

Steps

  1. In Teams, open the chat and choose Attach (paperclip).
  2. Pick the file from OneDrive or the relevant Team.
  3. Teams will share a link (not a copy).
  4. Before sending, adjust permissions if prompted.
  5. Send the message and confirm recipients can open the link.

Best practices

  • Share links from the right location (Team/SharePoint for team files; OneDrive for personal drafts).
  • Avoid uploading multiple “copies” of the same file into different chats.
  • If the file becomes team-critical, move it into the Team/SharePoint library.
  • Use view links for reviews and edit links only when collaboration is required.

Additional resources

S-18

Share a File in a Teams Channel

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Share a File in a Teams Channel

Purpose: Keep channel files stored in SharePoint and share them correctly to the whole team.

Description

Share a file in a Teams channel so it’s stored in the channel’s SharePoint library and accessible to the team.

When to use this

When you’re working in Teams and want to share the file correctly (as a link), not as a duplicate upload.

Steps

  1. Go to the channel and open the Files tab.
  2. Upload or select the file (this stores it in SharePoint).
  3. Click Copy link or Share.
  4. Choose who can access (team members vs specific people).
  5. Post the link in the channel conversation.

Best practices

  • Use channel files for team work so permissions are consistent.
  • Keep “final” docs in the Team library, not scattered across chats.
  • Avoid sharing sensitive channel files outside the Team without checking access first.
  • If you need controlled audiences, use SharePoint library permissions (keep it deliberate).

Additional resources

S-19

Share a File via an Email Link

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Share a File via an Email Link

Purpose: Share one source of truth via email without attachments and version confusion.

Description

Send a file link in an email so recipients open the latest version from SharePoint or OneDrive.

When to use this

When you must use email but want link-sharing (not attachments) so there’s only one source of truth.

Steps

  1. Select the file in SharePoint/OneDrive and click Share.
  2. Choose Specific people (recommended) and set View or Edit.
  3. Click Copy link (or enter recipients and send).
  4. Paste the link into your email (avoid attachments).
  5. If access fails, use Manage access to fix permissions.

Best practices

  • Always send a link, not an attachment (attachments create version chaos).
  • Use “Specific people” for sensitive documents.
  • Set expectations in the email: “Please edit using the link only.”
  • Use version history if you need to recover earlier drafts.

Additional resources

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How to Share Large Files

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S-20

How to Share Large Files

Purpose: Share big files safely without email limits or broken transfers.

Description

Share large files using SharePoint or OneDrive links rather than email attachments.

When to use this

When the file is too big for email attachments and you need a reliable way to share it.

Steps

  1. Upload the file to SharePoint or OneDrive (not email).
  2. Wait for upload/sync to complete.
  3. Click Share and choose the right link type.
  4. If external, confirm sharing is allowed and invite Specific people.
  5. Send the link and ask recipients to access via the link only.

Best practices

  • Let the upload finish before sending the link (otherwise people hit errors).
  • Use “Specific people” for external sharing and consider setting an expiry date.
  • For very large media files, consider a dedicated library with clear ownership and retention.
  • Avoid downloading and re-uploading large files repeatedly (it creates duplicates and conflicts).

Additional resources

S-21

Give Temporary Access to a File

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S-21

Give Temporary Access to a File

Purpose: Give access for a short period without leaving permissions open indefinitely.

Description

Grant temporary access to a file using link expiry or time-bound sharing practices.

When to use this

When someone needs access for a short window (handover, review, audit) and you don’t want it lingering.

Steps

  1. Select the file and choose Share.
  2. Open Link settings.
  3. Set an expiry date and choose Specific people if possible.
  4. Send the invite or copy the link.
  5. After the task, remove access in Manage access (don’t rely only on memory).

Best practices

  • Set an expiry date for short-lived access.
  • Grant the minimum permission level needed (usually view).
  • Remove access immediately when the task is done.
  • Keep a record of temporary access for sensitive documents.

Additional resources

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Share a File with a Group

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Share a File with a Group

Purpose: Make access consistent by sharing to a group rather than individuals.

Description

Share a file with a Microsoft 365 Group or security group so membership controls access.

When to use this

When you want consistent access for a team without managing people one-by-one.

Steps

  1. Select the file and click Share.
  2. Enter the group name (e.g., Microsoft 365 Group, security group) as the recipient.
  3. Choose View or Edit.
  4. Send the invite or copy the link.
  5. Manage membership at the group level, not file-by-file.

Best practices

  • Use groups for ongoing access to reduce permission drift.
  • Choose view by default and only grant edit to groups that truly co-author.
  • Keep group names clear so people understand what access they’re getting.
  • For team content, store files in SharePoint and manage access at library level where possible.

Additional resources

S-23

Audit Access to a File

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S-23

Audit Access to a File

Purpose: Confirm who can access a file and remove risky or unnecessary access.

Description

Review all permissions and sharing links tied to a file to ensure only the right people can access it.

When to use this

When you need to verify who can access a file (especially for sensitive content) and tidy up access.

Steps

  1. Select the file and open Manage access.
  2. Review direct people access, group access, and sharing links.
  3. Remove old links and unnecessary individuals.
  4. Confirm the owning team/group has the right level (view vs edit).
  5. Repeat for other sensitive files on a schedule.

Best practices

  • Check for multiple active links on the same file and remove the unnecessary ones.
  • Prefer groups over individuals to reduce permission drift.
  • Use least privilege: view by default, edit only when required.
  • Audit high-risk libraries regularly (monthly or quarterly).

Additional resources

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Lock Down Parts of a File

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Lock Down Parts of a File

Purpose: Protect key sections while still allowing collaboration where appropriate.

Description

Restrict editing or actions within a file so certain sections remain controlled.

When to use this

When you need to limit editing or copying of parts of a file while still allowing collaboration.

Steps

  1. Decide what needs protecting (editing, copying, printing, sections).
  2. Use the app’s protection options (e.g., Word restrictions, Excel sheet protection).
  3. Share the file with View or limited edit permissions as needed.
  4. Test with a colleague account to confirm behaviour.
  5. Document the rules (who can edit what) for the team.

Best practices

  • Protect the document structure before you start sharing widely.
  • Keep a controlled “authoritative” version in SharePoint with version history enabled.
  • Test restrictions with someone who has the same access as your audience.
  • If you need strong controls, consider sensitivity labels or governed publishing locations.

Additional resources

S-25

Request Access to a File

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S-25

Request Access to a File

Purpose: Ask for permission the right way when you hit “Access denied”.

Description

Request access from the file owner when you do not have permission to open a file.

When to use this

When users hit ‘Access denied’ and you want a controlled, auditable way to grant or refuse access.

Steps

  1. Open the link you received.
  2. If prompted, click Request access.
  3. Add a short message explaining why you need access.
  4. Submit the request and wait for approval.
  5. If urgent, message the file owner with the link and your request.

Best practices

  • Include context (why you need it and by when) so owners can decide quickly.
  • Request view access first unless you truly need edit.
  • If access should be permanent for a role/team, ask for group-based access instead.
  • Avoid asking multiple people separately (it creates inconsistent permissions).

Additional resources

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Approve or Deny Access Requests

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Approve or Deny Access Requests

Purpose: Keep access controlled by approving the right people and refusing risky requests.

Description

Respond to access requests so you can grant the right level of permission or deny access when appropriate.

When to use this

When users hit ‘Access denied’ and you want a controlled, auditable way to grant or refuse access.

Steps

  1. Open the access request notification (email/Teams).
  2. Review the requester and what they’re asking to access.
  3. Grant View or Edit (choose the minimum needed).
  4. If denying, respond with an alternative path (correct location/contact).
  5. Review library/site permissions if you get repeated requests.

Best practices

  • Grant the minimum permission needed (view before edit).
  • If many people keep requesting, fix the root cause (permissions model or file location).
  • Prefer group membership for ongoing access rather than granting individuals repeatedly.
  • For sensitive content, verify the requester’s role/need before approving.

Additional resources

S-27

Share a File for Approval

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Share a File for Approval

Purpose: Get review and sign-off while keeping one controlled version in SharePoint.

Description

Share a file in a controlled way so approvers can review and provide feedback without creating copies.

When to use this

When you need someone to review and sign off content, without sending attachments.

Steps

  1. Store the file in SharePoint so version history is captured.
  2. Share a View link with the approver (or edit if they must change content).
  3. Ask for feedback via Comments rather than edits in a copy.
  4. When approved, update status or move to a “Final/Published” location.
  5. Lock down editing once the file is approved.

Best practices

  • Use comments and @mentions for approvals to keep the feedback traceable.
  • Don’t accept changes through emailed copies — keep approvals on the shared file.
  • Use a consistent status approach (Draft / In Review / Approved / Published).
  • Store approved content in a governed library with clear owners.

Additional resources

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Understand File Permissions in SharePoint

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Understand File Permissions in SharePoint

Purpose: Understand how access is granted so you can troubleshoot and design clean sharing.

Description

Learn how SharePoint permissions work across sites, libraries, folders, and files.

When to use this

When you’re troubleshooting access or setting up controlled areas inside a SharePoint site or library.

Steps

  1. Remember: SharePoint permissions can be set at site, library, folder, or file level.
  2. Use Manage access to see how access is being granted.
  3. Check for broken inheritance (unique permissions).
  4. Prefer groups over individuals for ongoing access.
  5. Keep permissions simple unless there’s a strong business reason.

Best practices

  • Design permissions at the library/site level first; go granular only when required.
  • Use standard groups/roles (Owners, Members, Visitors) consistently.
  • Avoid long lists of individuals on files — it becomes impossible to govern.
  • Document exceptions (why unique permissions exist) so they don’t become “mystery access”.

Additional resources

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Remove File Inheritance

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S-29

Remove File Inheritance

Purpose: Create unique permissions for a file/folder when it must be restricted.

Description

Break inheritance on a file so it no longer inherits permissions from its parent folder or library.

When to use this

When you’re troubleshooting access or setting up controlled areas inside a SharePoint site or library.

Steps

  1. Select the file/folder and open Manage access.
  2. Choose Advanced (if available) to open permission settings.
  3. Stop inheriting permissions from the parent.
  4. Grant access to the required groups/users only.
  5. Document why inheritance was broken (so future admins understand).

Best practices

  • Break inheritance only when there’s a clear business need (sensitive or restricted content).
  • Prefer a separate restricted library over many uniquely-permissioned files.
  • Keep a record of exceptions so you can audit and clean them up later.
  • Test access with a non-owner account to confirm it works as expected.

Additional resources

S-30

Where to Save – OneDrive vs SharePoint

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S-30

Where to Save – OneDrive vs SharePoint

Purpose: Choose the right “home” so ownership, access, and collaboration stay clean.

Description

Decide whether a file should live in OneDrive (personal) or SharePoint/Teams (team-owned).

When to use this

When you’re deciding where work should live so permissions and ownership stay clear.

Steps

  1. Use OneDrive for personal drafts and 1:1 sharing.
  2. Use SharePoint/Teams for team content and shared ownership.
  3. Choose the location based on who should own the content long-term.
  4. Avoid storing team files only in someone’s OneDrive.
  5. When a file becomes ‘team critical’, move it into SharePoint.

Best practices

  • Team work belongs in SharePoint/Teams so ownership doesn’t sit with one person.
  • Use OneDrive for personal drafts and work-in-progress.
  • Move files into SharePoint once they become a team dependency.
  • Keep naming and folder/metadata conventions consistent so people can find things.

Additional resources

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